St. Charles reports Medicare phone scam among patients and caregivers


Caregivers and patients at St. Charles Hospital have received phone calls from fraudsters attempting to gain Medicare information.

The fraudulent callers have identified themselves as employees of other local health care providers or Medicare officials in order to perform identity theft or fraudulent billing.

Some fraudsters have used a fake caller ID number to look like a legitimate medical facility, which is known as “spoofing.”

The Office of the Inspector General says these fraudsters are targeting folks through telemarketing calls, booths at public events, health fairs, and door-to-door visits.

St. Charles is advising people to always be cautious about giving any medical or insurance information over the phone, and to immediately report calls thought to be fraudulent.

You can call your St. Charles provider’s office to find out if more information is truly needed if you suspect a caller of posing as a St. Charles representative.

The Federal Trade Commission can be contacted if you think you’ve been a victim of any kind of phone scam.


By phone: 1-877-382-4357

  • To report suspected Medicare fraud: 1-800-MEDICARE (1-800-633-4227)
  • Report caller ID spoofing to the Federal Communications Commission


By phone: 1-888-225-5322

  • Report the scam to the Office of Inspector General


By phone: 1-800-447-8477

TTY: 1-800-377-4950

If you are the victim of identity theft, visit for information on how to report it.

To learn more about how to spot and avoid Medicare scams or scams in general, visit


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